![]() ![]() It takes about two to four weeks to hear back after emailing Supercell directly, but that's not terribly long given how many gems you've probably sunk into your town by now. It's also suggested you don't delete the game's pre-populated data. If you're playing on a new village while waiting for Supercell to get back to you, don't upgrade your town hall past level four - according to the Wikia, this causes problems with the recovery procedure. The date and time of the last time you played this village.The name of the clan your village is part of.If that doesn't work, you can also email Supercell support directly at for iPhone or They'll need the details from your new village, along with the following information about your old one: Find the Help and Support tab in the Game Settings menu. iPhoneģ. Connect to a Google+ account so you can link your old village.Ĥ. Whether you're on Android or iPhone, all you'll have to do is follow these steps. How to get your old Clash of Clans account back: Multiple optionsĪccording to the Clash of Clans Wikia, if your village wasn't linked to Game Center or Google+, there's a simple way you can request it to be restored. If your phone is bricked, or if you - like us - didn't want to connect your Clash of Clans account to Game Center or Google+, your village may have disappeared. Thankfully, there's a way to recover your village in the event it goes poof, and we've got the insight on how to do it. ![]() We're here to help you recover your village so you'll be mining gems in no time. ![]() If you're ready to get back into Clash of Clans and check out the latest update but you're having trouble retrieving your old account, don't worry. ![]()
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